We provide hands-on training and consulting services designed to embed structured thinking into everyday business. Our core processes include:
Situation Appraisal – to quickly assess complex situations and set the right priorities
Problem Analysis – to find and fix the true root causes of issues
Decision Analysis – to make sound choices by weighing options, risks, and trade-offs
Potential Problem Analysis – to anticipate risks and prevent issues before they occur
Potential Opportunity Analysis – to identify and maximise untapped opportunities
These are the foundation of everything we do—whether we’re leading a problem-solving session, developing a capability program, or supporting a major operational challenge.
Our approach is practical, flexible, and focused on results. We don’t just deliver training—we work closely with clients to embed the tools into daily operations, from frontline teams to executive leadership. Our support often begins with a high-pressure issue—such as production delays, quality failures, or decision bottlenecks—and results in long-term cultural change.
Organisations come to us when the stakes are high. And what they gain is not only a resolution to the current issue, but the capability to handle future challenges with confidence and independence.
KT’s methodology is used in over 50 countries and has stood the test of time across generations and industries. It remains a trusted, proven, and measurable way to improve thinking and performance in business.
In Australia and New Zealand, KT solutions are delivered exclusively by Kepner Tregoe ANZ, the sole licensed provider for this region. As the local licensee, we bring the full power of KT’s global methodology to clients here—tailored to the unique needs and operating environments of Australian and New Zealand businesses. Our team is deeply experienced in applying KT tools across a broad range of industries and is committed to building capability that lasts.
Ishita Terry is an accomplished business leader with decades of experience across science, sales, marketing, process consulting, and professional development. She is currently leading an exciting new chapter as Director of VantEdge Plus Pty Ltd —the newly formed organisation that will serve as the exclusive licensee for the Kepner-Tregoe (KT) brand in Australia and New Zealand.
Previously the Senior Manager for the KT business at Deloitte Australia, Ishita played a key role in strengthening the KT brand’s presence across the region. Over the past 4 years, she has overseen the successful transition of the KT Australia operation to an independent license-based model—paving the way for a more focused, agile approach to delivering high-impact professional development solutions.
With a strong focus on helping organisations build critical thinking and problem-solving capability, Ishita partners with clients to design and deliver solutions that drive operational excellence and business results. She is also a certified and highly experienced “Train the Trainer,” known for her ability to lead, coach, and inspire individuals and teams through transformative engagements and workshops.
Her extensive local and international experience—including five years based in Singapore—spans a broad range of industries, including mining, manufacturing, technology, government, banking and finance, transportation, consumer goods, and telecommunications.
Russell Whitehouse is a seasoned consultant with over 15 years of experience delivering Kepner-Tregoe’s proven Clear Thinking methodologies across Australia, New Zealand and Asia. Based in Melbourne, Russell plays a key role in supporting organisations to build internal capability in Problem Solving and Decision Making, Project Management, Lean Six Sigma and related disciplines.
Russell brings practical expertise in designing and facilitating KT programs aligned with both Operational Excellence and Service Excellence. He regularly delivers training and consulting in areas such as Analytic Trouble Shooting, Shutdown Turnaround and Outages (STO), ITIL-compliant Problem Management, Major Incident Management, and Coaching for Performance.
Prior to joining Kepner-Tregoe, Russell held a leadership role as Control Engineering Supervisor at a high-tech joint venture manufacturing optical fibre for the telecommunications sector. In this role, he was responsible for the end-to-end performance of production systems, including equipment installation, software maintenance and continuous improvement processes.
Russell has worked across a diverse range of industries including Energy, IT, Telecommunications, Logistics, Pharmaceuticals, FMCG and Manufacturing, helping organisations reduce complexity, improve outcomes and embed sustainable problem-solving capability.
He holds a Bachelor of Electrical Engineering with First Class Honours and a Graduate Diploma in Management.