Kepner-Tregoe’s Decision Making for Leaders one-day workshop provides a practical, systematic approach to making strategic, operational, and tactical decisions. Learn how to evaluate alternatives, minimise bias, assess risk, and make decisions that align with business priorities.
Yet many decisions are made under pressure, with incomplete information, competing priorities, and uncertainty about future outcomes.
When decision-making lacks structure, organisations can experience:
The impact is often felt long after the decision has been made.
EXPLORE OUR TRAINING TALK WITH AN EXPERTLeaders are expected to make important decisions every day.
From operational improvements and resource allocation to strategic initiatives and long-term investments, the quality of those decisions directly affects business performance.
Decision Making for Leaders provides a disciplined, results-oriented framework that helps participants make better choices, even when situations are complex, overwhelming, or unclear.
The result is a leader who can:
Rather than relying on instinct alone, participants learn a repeatable process that can be applied across a wide range of business situations.
Learn how to create effective decision statements that establish a clear foundation for success.
Determine the objectives, priorities, and requirements that should guide the decision-making process.
Compare options using a structured approach that reduces subjectivity and supports better outcomes.
Identify potential risks associated with each alternative and understand how those risks could affect outcomes.
Use a quantitative scoring approach to confidently choose the option that best balances benefits, priorities, and risk.
By the end of the workshop, participants will be able to:
Participants leave with a practical framework that can be applied to strategic, operational, and tactical decisions across the organisation.
Decision Making for Leaders is designed for anyone who needs to make, influence, or contribute to important decisions at work.
From graduates and emerging professionals through to team leaders, supervisors, technical specialists, managers, and senior leaders, this workshop provides a structured approach for making decisions with greater clarity and confidence.
Whether you’re evaluating options, recommending solutions, managing projects, leading teams, or making strategic business decisions, you’ll learn practical skills to reduce uncertainty, assess risk, and choose the best path forward.
The Kepner-Tregoe methodology has given me a well-defined, structured approach to problem solving, decision analysis, potential problem analysis and opportunity analysis. More importantly, it has provided a common language that can be applied in any situation—whether at work or even in everyday life.
The shift I’ve seen in the way people think and approach problems has been remarkable. Instead of immediately jumping in to fix an issue, people now take the time to analyse the situation, identify the true root cause and then apply their skills to solve the right problem. That change in mindset has made a significant difference.
The benefits have been extensive. By focusing on root cause rather than symptoms, we’ve improved reliability and reduced repeat issues. Decision-making is now based on facts and clearly defined needs rather than assumptions. The methodology also provides a practical framework for identifying potential problems, evaluating outcomes and recognising opportunities before making critical operational decisions, such as taking equipment out of service.
I continue to support the Kepner-Tregoe methodology because it simply works. It gives teams a proven, repeatable process and a shared language that builds confidence and consistency across an organisation. Once you’ve mastered the approach, it becomes second nature and can be applied to virtually any challenge. It helps deliver the right outcomes the first time, every time, and I would encourage any organisation looking to improve its problem solving and decision-making capability to consider adopting it.
Doug Barr – Asset, Reliability and Maintenance Leader
Organisations that improve decision-making capability often see significant benefits in performance, efficiency, and business outcomes.
Examples include:
Although results may vary, these examples demonstrate the value of structured decision making in helping organisations achieve better outcomes and avoid costly mistakes.
Since the 1960s, Kepner-Tregoe has helped leaders and organisations make better decisions in complex and uncertain environments.
As pioneers in decision science, Dr Charles Kepner and Dr Benjamin Tregoe developed a practical decision-making methodology based on extensive research into how successful leaders analyse information, evaluate alternatives, and make effective choices.
Their work transformed decision making from an intuitive activity into a repeatable process that can be applied consistently across organisations.
Today, organisations around the world continue to use the Kepner-Tregoe methodology to improve decision quality, reduce risk, and create greater alignment between business objectives and day-to-day actions.
Rather than relying solely on experience, assumptions, or gut instinct, leaders learn a structured approach that helps them make sound decisions supported by evidence and clear reasoning.
Explore the Kepner-Tregoe
1 day
In-person and online delivery options available for organisations in Australia and New Zealand
Led by an experienced Kepner-Tregoe instructor.
2.1 CEUs
SIM is a web based platform with simulated case studies that replace the existing paper based case studies. They provide learning/practice for Situation Appraisal, Problem Analysis and Potential Problem Analysis.
Every organisation faces different challenges.
If you’re unsure whether Decision Making for Leaders is the best fit for your team, we’ll help you identify the capabilities that will have the greatest impact and recommend the most suitable learning pathway.
Talk with an expert
Equip your leaders with a proven framework for making better decisions, managing risk, and driving stronger business outcomes.
Whether you’re improving operational performance, evaluating strategic opportunities, or navigating complex challenges, Decision Making for Leaders provides practical skills that can be applied immediately.
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