Reduce downtime, eliminate recurring problems, and improve operational performance
Talk with an expertWhen production issues impact quality, productivity, and profitability, there’s little time for trial and error.
Kepner-Tregoe’s Analytic Troubleshooting workshop equips frontline teams with a systematic approach to finding the root cause of problems, implementing effective solutions, and preventing issues from recurring.
When production problems aren’t diagnosed correctly, organisations often pay the price more than once.
Teams can spend valuable time investigating the wrong causes, implementing temporary fixes, and responding to the same issues repeatedly.
The result can be:
Without a structured troubleshooting process, problems can persist far longer than necessary and continue impacting performance.
EXPLORE OUR TRAINING TALK WITH AN EXPERTThe fastest solution isn’t always the first solution.
Analytic Troubleshooting helps teams identify the true cause of problems before investing time, resources, and money into corrective actions.
Using Kepner-Tregoe’s proven troubleshooting methodology, participants learn how to gather the right information, evaluate possible causes, and confidently determine what is driving a problem.
The result is a team that can:
Because the methodology is technology, equipment, and process agnostic, it can be applied across a wide range of manufacturing and operational environments.
Learn how to distinguish between different types of problems, determine priorities, and focus effort where it will have the greatest impact.
Ask focused questions and collect the critical facts needed to accurately understand a problem before jumping to conclusions.
Use a structured process to evaluate potential causes, eliminate those that don’t fit the evidence, and reduce costly trial-and-error troubleshooting.
Choose the most effective solution and assess the wider implications before implementation.
Identify other areas that may be affected by similar issues and take steps to prevent future occurrences.
Develop practical implementation plans that support successful resolution and sustainable results.
By the end of the workshop, participants will be able to:
Analytic Troubleshooting is designed for professionals responsible for identifying, diagnosing, and resolving operational and production issues.
From production operators, trades, technicians, and engineers through to quality specialists, auditors, maintenance leaders, manufacturing professionals, and operational managers, this workshop provides a structured approach for finding the true cause of problems and preventing recurrence.
Whether you’re responding to issues on the production floor, supporting maintenance activities, improving quality outcomes, or leading operational improvement initiatives, you’ll learn practical troubleshooting skills you can apply immediately.
Organisations that implement structured troubleshooting processes often achieve significant improvements in quality, productivity, and operational performance.
Examples include:
While results vary between organisations, these examples demonstrate the value of systematic troubleshooting in reducing waste, improving efficiency, and delivering measurable business outcomes.
For more than 60 years, Kepner-Tregoe has helped organisations solve complex operational challenges, improve quality, and strengthen problem-solving capability.
The Analytic Troubleshooting methodology is built on the same research-based principles that underpin Kepner-Tregoe’s globally recognised problem-solving and decision-making processes.
Rather than relying on assumptions, guesswork, or repeated trial and error, participants learn a structured approach for analysing evidence, identifying root causes, and implementing effective corrective actions.
Because the methodology is independent of any specific technology, machine, or process, organisations can use it as a foundational capability that complements Lean Manufacturing, Six Sigma, Statistical Process Control, Total Productive Maintenance, self-managed work teams, and other continuous improvement programs.
Today, organisations around the world continue to use Kepner-Tregoe methodologies to reduce downtime, improve quality, increase productivity, and build stronger operational capability.
Explore the Kepner-Tregoe
3 or 4 day workshop options available
In-person delivery throughout Australia and New Zealand
Led by an experienced Kepner-Tregoe instructor.
2.1 CEUs
Every organisation faces different challenges.
If you’re unsure whether Analytic Troubleshooting is the best fit for your team, we’ll help you identify the capabilities that will have the greatest impact and recommend the most suitable learning pathway.
Talk with an expert
Equip your teams with a proven methodology for identifying root causes, reducing downtime, and solving operational problems more effectively.
Whether you’re focused on quality improvement, operational efficiency, maintenance performance, or continuous improvement, Analytic Troubleshooting provides practical skills that can be applied immediately.
Download the brochure
"*" indicates required fields